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FAQ

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How long does shipping take at Pats Pet Store?
    {"blocks":[{"key":"637gr","text":"At Pats Pet Store, we strive to deliver your orders promptly. Typically, shipping takes 3-5 business days within the UK. International shipping times may vary depending on the destination.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • What is the return policy at Pats Pet Store?
    {"blocks":[{"key":"637gr","text":"At Pats Pet Store, we have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 30 days for a full refund or exchange. Please ensure the product is in its original condition with all tags attached.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • What payment methods are accepted at Pats Pet Store?
    {"blocks":[{"key":"637gr","text":"At Pats Pet Store, we accept various payment methods including credit/debit cards, PayPal, and bank transfers. You can choose the option that suits you best during the checkout process.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How can I contact Pats Pet Store for inquiries or assistance?
    {"blocks":[{"key":"637gr","text":"You can contact Pats Pet Store for any inquiries or assistance by sending an email to Patspetstore@gmail.com. Our team is dedicated to providing prompt and helpful responses to all your queries.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • Are there any discounts or promotions available at Pats Pet Store?
    {"blocks":[{"key":"637gr","text":"Yes, at Pats Pet Store, we frequently offer discounts and promotions on various products. Keep an eye out for special deals, seasonal sales, and exclusive offers to save on your pet supplies.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • Are there any discounts or promotions available at Pats Pet Store?
    {"blocks":[{"key":"637gr","text":"Yes, at Pats Pet Store, we frequently offer discounts and promotions on various products. Keep an eye out for special deals, seasonal sales, and exclusive offers to save on your pet supplies.","type":"unstyled","depth":0,"inlineStyleRanges":[],"entityRanges":[],"data":{}}],"entityMap":{}}
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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